VOLVO SUNROOF PROBLEM

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FREE CONSULTATION ON YOUR VOLVO PROBLEM

Volvo owners have complained of problems with their sunroof.  Owners may be entitled to compensation for vehicle problems, repair, loss of use, or diminished value.  Claims may be based upon the sale of a defective product, the inability of the manufacturer to repair the vehicle during the warranty, or the failure to accurately disclose the nature and extent of the problem.  We provide a free consultation on sunroof issues and problem.   

Make : VOLVO Model : XC90 Year : 2004
Manufacturer : VOLVO CARS OF N.A. LLC.
Crash : No Fire : No Number of Injuries: 0
ODI ID Number : 10205419 Number of Deaths: 0
Date of Failure: October 11, 2007
VIN : YV1CM59H441...
Component: VISIBILITY:SUN ROOF ASSEMBLY
Summary:
WE PURCHASED OUR XC90 2005 FROM GENGRAS VOLVO IN MERIDEN, CT ON DEC 24, 2006. IT IS NOW OCT 11, 2007. SINCE WE'VE HAD THE CAR WE'VE PUT AROUND 8,000 MILES ON IT. IT IS NOT OUR PRIMARY VEHICLE AND SITS PARKED IN OUR GARAGE MOST OF THE TIME. ON 10/10/07, UPON LEAVING WORK AND GETTING INTO MY SUV I SAW A RATHER LARGE PUDDLE OF WATER ON THE FLOOR OF THE DRIVER?S SIDE OF MY XC90. THE CAR OBVIOUSLY HAD BEEN PARKED OUTSIDE AND IT WAS RAINING THAT DAY. SINCE WE WERE BRINGING THE CAR INTO STAMFORD VOLVO ON 10/11/07 TO REPLACE THE FRONT HEADLIGHTS - THE SEAL ON BOTH HEADLIGHT WERE CRACKED AND NEEDED TO BE REPLACED (THESE PARTS WERE UNDER WARRANTY AND I FIGURED IT WAS BEST TO DO THAT), I ALSO REQUESTED STAMFORD CT VOLVO TO LOOK AT THE WATER PROBLEM AS WELL. ON 10/11/07, STAMFORD CT VOLVO INFORMED ME AND MY HUSBAND THAT THE SUNROOF DRAINS WERE CLOGGED AND HAVE BEEN FOR SOMETIME. WE WERE LED TO BELIEVE THAT THE PROBLEM WAS IN FACT A PRE-EXISTING CONDITION. IN FACT HE ELABORATED TO SAY THAT THIS IS A COMMON PROBLEM ON THIS CAR. IT IS PROBABLY THE REASON WHY THE CAR HAS ALWAYS HAD A MUSTY ODOR TO IT. IN FACT, WE NOTICED THIS ODOR AT TIME OF PURCHASE FROM GENGRAS VOLVO IN MERIDEN, CT AND THE SALES MAN (MATTHEW MARTIN AT GENGRAS VOLVO IN MERIDEN, CT) HAD ALSO NOTICED THE ODOR AS WELL AND AT OUR REQUEST WAS GOING TO LOOKING INTO IT MORE. ON 10/11/07, I CALLED PAUL SMITH THE GENERAL MANAGER AND SUPPOSED OWNER OF GENGRAS VOLVO IN MERIDEN, CT TO NOTIFY HIM OF THE DRAIN PROBLEM AND DAMAGE TO THE INTERIOR AND TO LET HIM KNOW THAT THIS PROBABLY SHOULD HAVE BEEN DEALT WITH AT THE TIME OF PURCHASE SINCE IT IS A COMMON PROBLEM WITH THIS CAR AND THERE WAS AN MUSTY ODOR HIS SALESMAN HAD ACKNOWLEDGED. HE IMMEDIATELY SAID IT WAS MY FAULT THAT THE DRAIN WAS CLOGGED AND HE WAS ABSOLUTELY NOT GOING TO PAY THE $150.00 TO UNCLOG THE DRAIN AND THE $800.00 TO REPAIR MY INTERIOR DAMAGE. *TR
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In  online posts, others have complained of similar problems. 

Volvo 850 sunroof problem
My sunroof will go up and down from the back part
but it opens like 2' and it ticks and stops
please does somebody knows what could be wrong ?!?!
see volvoforums.com

I did have a similar problem. In my case, it was the failed scissors mechanism on the right-side sunroof track. Try removing the roof glass; this allows much access to the track mechanism & visual inspection, and all you need is a Torx tool (plus attention to detail). Just remove Torx screws to remove the sunroof glass.
In my case, the roof needed the entire right-side roof track, which was about $100 just for the parts at a dealer, and the sunroof assembly has to be dropped from the inside of the car. This should be done at a dealer, as it requires removal of much interior trim pieces that can crack easily. It is also a two-men job as the sunroof assembly is very heavy.

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HOW DO I CONTACT YOU

Law Offices of Howard A. Gutman,
230 Route 206, Building 3, Mount Olive, New Jersey 07836
(973) 598-1980, E-mail Howian@aol.com

New York Office
305 Madison Avenue, Suite 449
New York, New York 10165 (212) 886-4838
 

FREE INITIAL CONSULTATION  

We offer a free initial telephone consultation to discuss your lemon law case. Please feel free to call or e-mail our office.

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LINKS

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